AI Agents

Minoo uses AI agents to draft emails, analyze prospects, and make decisions. You can customize how these agents work to match your preferences.

What Are Agents?

Agents are specialized AI workers that handle different tasks:

Agent	Purpose
Drafting Agent	Writes email content
Research Agent	Finds information about prospects
Scoring Agent	Evaluates prospect fit

Each agent can be configured independently.

Accessing Agent Settings

1. Go to Agents in the sidebar
2. Select the agent you want to configure

Agent Configuration

Drafting Agent

The drafting agent writes your emails. You can adjust:

Setting	Description
System Prompt	The core instructions that guide the agent. Advanced users can customize this, but the default works well for most use cases.
Temperature	Controls creativity vs. consistency: 0.0-0.3 (very consistent), 0.4-0.6 (balanced, recommended), 0.7-1.0 (more creative)
Model	The AI model used. Options depend on what's available. Larger models are more capable but slower.

info

Most users don't need to change agent settings. The defaults are tuned for quality email outreach.

System Prompts

The system prompt tells the agent how to behave. It includes:

• Your business context (from Business Profile)
• Writing guidelines
• Formatting rules
• Personalization instructions

Viewing the Prompt

1. Open the agent
2. Click View System Prompt
3. See the full prompt with your business context injected

Editing the Prompt

For advanced users:

1. Click Edit System Prompt
2. Make your changes
3. Click Save as New Version

warning

Editing system prompts can significantly change output quality. Make small changes and test thoroughly. You can always revert to the default.

Prompt Versioning

Minoo keeps track of prompt versions:

• See history of changes
• Compare versions
• Revert to previous versions
• Test changes before making them active

Temperature Guide

Setting	Best For	Example Output
0.2	Formal, consistent	Very predictable, similar emails
0.5	Balanced	Natural variation, reliable quality
0.8	Creative, varied	Surprising approaches, occasional misses

tip

Start with the default (usually 0.5-0.6) and only adjust if you notice issues with variety or consistency.

Agent Memory

Agents build memory about:

• Prospects: Information learned about specific contacts
• Campaigns: Context about ongoing campaigns
• Your Preferences: Patterns from your edits

Viewing Memory

1. Open a contact or campaign
2. Look for the Agent Memory section
3. See what the agent "remembers"

Memory and Personalization

When drafting an email, the agent recalls:

• Past interactions with this prospect
• Notes you've added
• Information from discovery
• Similar prospects it's written to

This context makes emails more personal and relevant over time.

Agent Traces

For transparency, you can see the agent's reasoning:

What's in a Trace

When an agent completes a task, it records:

• Summary: What it did
• Confidence: How confident it is (percentage)
• Considerations: What it thought about
• Factors: Key information it used

Accessing Traces

Traces appear in:

• Email draft reviews (AI Reasoning section)
• Discovery results (how it evaluated matches)
• Agent activity log

Best Practices

Trust the Defaults

Default settings are optimized for quality outreach. Only change them if you have a specific reason and understand the implications.

Test Changes Carefully

If you modify system prompts, test on a small campaign first. Bad prompts can produce bad emails at scale.

Use Temperature Thoughtfully

If emails feel too samey, try slightly higher temperature. If they're too unpredictable, lower it. Small adjustments (0.1) can make a difference.

Let Memory Build

Agent memory improves over time. The more you use Minoo, the better it understands your prospects and preferences.

Check Traces for Issues

If an email seems off, check the trace. You'll often find the agent made a reasonable decision based on wrong information — which you can correct.

Resetting Agents

If something goes wrong:

Reset to Default Prompt

1. Open the agent
2. Click Reset to Default
3. Confirm

This reverts the system prompt to Minoo's default.

Clear Agent Memory

If memory has bad data:

1. Go to the specific prospect or campaign
2. Click Clear Memory
3. Confirm

warning

Clearing memory means the agent forgets everything it learned. Use sparingly.